At a glance
HealthMark Group is hiring a FT Customer Support Specialist - Work From Home on a full-time basis. The team is looking for experience with Remote-Customer-Support-Specialist, Work-From-Home-Service-Associate, Remote-Customer-Service-Agent, Remote-Customer-Service-Representative, Customer-Support-Specialist. It falls under Customer Service. The position was posted on 10 Mar 2026.
Job Description
[Customer Service / Remote] - Anywhere in U.S. / $25+ per hour / Medical, dental & vision / 401k match / PTO - As a Customer Support Specialist at HealthMark Group, you will: Respond promptly and professionally to inbound phone calls and customer inquiries; Triage, document, prioritize, and escalate support tickets using Zendesk, ensuring timely follow-up and resolution; Troubleshoot user issues related to data transfers, network connectivity, and general product use; Provide clear guidance on product features, differences, and appropriate usage; Accurately record support interactions, resolutions, and recurring issues in internal knowledge basesHiring Immediately >>
Originally posted on Himalayas
Required Skills
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Frequently asked questions
Is the FT Customer Support Specialist - Work From Home position at HealthMark Group remote?
The FT Customer Support Specialist - Work From Home role at HealthMark Group is an on-site or hybrid position.
What type of employment is the FT Customer Support Specialist - Work From Home role?
HealthMark Group is hiring for a full-time FT Customer Support Specialist - Work From Home position.
What skills are needed for the FT Customer Support Specialist - Work From Home job at HealthMark Group?
Key skills for this role include Remote-Customer-Support-Specialist, Work-From-Home-Service-Associate, Remote-Customer-Service-Agent, Remote-Customer-Service-Representative, Customer-Support-Specialist.
How do I apply for the FT Customer Support Specialist - Work From Home position at HealthMark Group?
You can apply for the FT Customer Support Specialist - Work From Home role directly through HealthMark Group's official application link provided on this page.