At a glance
TurboTax is hiring a (WFH) Customer Support Specialist (50229) on a full-time basis. The team is looking for experience with Customer-Support-Specialist, Customer-Support-Associate, Customer-Support-Representative, Customer-Support. It falls under Customer Service. The position was posted on 25 Feb 2026.
Job Description
Work from home with TurboTax
TurboTax Product Expert
- Get paid $18.50 per hour
- Get a $405 Certification bonus
- Work from home & set your own flexible schedule between 8am EST and 12am midnight EST Monday to Sunday
- Earn an additional $5/hr from April 9-15 for all hours worked
- Fast 24 hour Certification
Learn more about the Gig
As a Customer Service Representative, you will help TurboTax customers by answering their questions concerning TurboTax products and tax return software. Most of these questions concern Downloading, Logging In, Getting Started with Basic Navigation, Importing Documents, Printing and Filing and very basic Tax questions. We'll give you amazing continuous support for everything.
- Get paid $18.50 per hour
- $5.00 per hour Turbo Bonus Boost: Enjoy the bonus from April 9th through 15th with unlimited hours available, must work a minimum of 8 hours each day on April 13th, 14th, and 15th to qualify
- Earn a $405 Bonus Just for Participating in getting certified as a TurboTax Product Expert
- Certification takes place over 3 days
- Build your own schedule with flexible hours anytime between 8am EST and 12am midnight EST Monday to Sunday
- Minimum 25 hours per week required, want to work more? Go for it!
- You'll be assigned an SME (Subject Matter Expert) who will support you during live calls. Plus Support an (MPS) Marketplace Performance Specialist as your advocate
Required Experience & Skills
To be successful in this Gig as a Service Provider for TurboTax you will need to be proficient in the following:
- This role doesn't require any specific accounting background. We're looking for enthusiastic individuals who are eager to learn and help TurboTax customers with their questions.
- Strong communication is key in assisting customers with TurboTax products and tax return software. You'll need to articulate solutions clearly and empathetically.
- The ability to understand and empathize with our customers' needs while driving innovation and providing top-notch service.
Start working from home today!
Originally posted on Himalayas
Required Skills
Categories
Frequently asked questions
Is the (WFH) Customer Support Specialist (50229) position at TurboTax remote?
The (WFH) Customer Support Specialist (50229) role at TurboTax is an on-site or hybrid position.
What type of employment is the (WFH) Customer Support Specialist (50229) role?
TurboTax is hiring for a full-time (WFH) Customer Support Specialist (50229) position.
What skills are needed for the (WFH) Customer Support Specialist (50229) job at TurboTax?
Key skills for this role include Customer-Support-Specialist, Customer-Support-Associate, Customer-Support-Representative, Customer-Support.
How do I apply for the (WFH) Customer Support Specialist (50229) position at TurboTax?
You can apply for the (WFH) Customer Support Specialist (50229) role directly through TurboTax's official application link provided on this page.