Staff Engineer, AI Operations & Governance, Workplace AI (R5428)

This is a deeply technical individual contributor role reporting to the Head of AI Operations & Governance (Enterprise AI). This person will own significant portions of the technical operating load for workplace AI: platform configuration, connector and integration management, observability wiring, secrets and access hygiene, model/prompt lifecycle mechanics, and hands-on changes in production.

At the same time, the role will help translate production realities into governance artifacts, risk assessments, status updates, and training/enablement support — giving the Head a force multiplier who can operate at both the technical and “softer” layers of AI operations and governance.

This role will also serve as a hands-on technical responder for workplace AI incidents and production issues. The Staff Engineer is expected to investigate failures, troubleshoot across platforms, integrations, prompts, configurations, and access paths, implement mitigations or fixes where appropriate, and help restore service quickly while documenting root cause, lessons learned, and prevention steps.

Full-time regular employee offer package:

Pay within range listed + Bonus + Benefits + Equity

 

Temporary employee offer package:

Pay within range listed above + temporary benefits package (applicable after 60 days of employment)

 

Salary compensation is influenced by a wide array of factors including but not limited to skill set, level of experience, licenses and certifications, and specific work location. All offers are contingent on a cleared background and possible reference check. Military fellows and part-time employees are not eligible for benefits. Please speak to your talent acquisition representative for more information.

 

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Shield AI is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, marital status, disability, gender identity or Veteran status. If you have a disability or special need that requires accommodation, please let us know.