Closed: Revenue Operations at Factory

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This role is no longer listed as open. The original description is retained as a historical reference for its responsibilities and requirements.

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Job Description

About the Role

Factory is looking for someone to join a dynamic Revenue Operations role to be a foundational member of our GTM operations function. You will own the systems, processes, and analytics that power our go-to-market engine, working directly with sales, marketing, and finance leadership to build the infrastructure needed to scale.

What you will do and achieve

Own and optimize the GTM tech stack (CRM, forecasting, reporting tools), ensuring clean data, strong adoption, and reliable outputs.
Build and maintain GTM planning processes including capacity planning, territory design, quota setting, and coverage models.
Design and implement KPIs across business segments, delivering forecasts, pipeline analytics, and actionable recommendations to leadership.
Lead strategic, cross-functional initiatives such as sales segmentation, compensation design, pipeline generation programs, and expansion planning.
Deliver business reporting for GTM leadership and executive management, translating complex data into clear narratives.
Identify friction and inefficiencies across the revenue lifecycle and design scalable solutions.

Qualifications

4+ years of experience in revenue operations, sales operations, GTM strategy, investment banking, or a related field. Experience at a high-growth SaaS or AI company is highly desirable.
Advanced analytical skills with strong Excel/Sheets proficiency; SQL experience is a strong plus.
Hands-on experience with CRM platforms (Salesforce strongly preferred) and familiarity with GTM/BI tools (e.g., Metabase, Looker).
Strong communication and presentation skills, with the ability to distill complex data into clear, actionable insights for executive audiences.
Ownership mindset with end-to-end accountability -- comfortable getting deep into the weeds while keeping the big picture in view.
Demonstrated ability to operate in a fast-paced, high-ambiguity environment without a defined playbook, balancing multiple priorities with urgency.
Passionate about building GTM infrastructure from the ground up and driven by the mission to revolutionize software development through AI.

This is an in-office position (5 days/week) in San Francisco (walking distance to Caltrain)