Technical Support Specialist (Japan)

Field AI|28 Apr 2025

fulltimeonsite

Before you apply

Listed location: Tokyo

Work arrangement: onsite. A remote label does not confirm worldwide eligibility or visa sponsorship.

Read the employer’s description for qualifications, compensation and work eligibility. Confirm the position is still open on the application page.

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Job Description

We're looking for a Technical Support Specialist with a passion for robotics and problem-solving. You’ll be a key partner to our customers, helping them get the most out of cutting-edge robotic systems. You’ll work closely with our engineering and product teams, dive deep into technical challenges, and be the voice of the user in shaping our technology. If you are enthusiastic about advanced hardware and software systems and take pride in helping users navigate complex technologies with ease, this position offers a meaningful opportunity to make a direct impact.

Compensation and Benefits

Our salary range is generous, but we take into consideration an individual's background and experience in determining final salary; base pay offered may vary considerably depending on geographic location, job-related knowledge, skills, education, and experience.

Why Join Field AI?

We are solving one of the world’s most complex challenges: deploying robots in unstructured, previously unknown environments. Our Field Foundational Models™ set a new standard in perception, planning, localization, and manipulation, ensuring our approach is explainable and safe for deployment.

You will have the opportunity to work with a world-class team that thrives on creativity, resilience, and bold thinking. With a decade-long track record of deploying solutions in the field, winning DARPA challenge segments, and bringing expertise from organizations like DeepMind, NASA JPL, Boston Dynamics, NVIDIA, Amazon, Tesla Autopilot, Cruise Self-Driving, Zoox, Toyota Research Institute, and SpaceX, we are set to achieve our ambitious goals.

Be Part of the Next Robotics Revolution

To tackle such ambitious challenges, we need a team as unique as our vision — innovators who go beyond conventional methods and are eager to tackle tough, uncharted questions. We’re seeking individuals who challenge the status quo, dive into uncharted territory, and bring interdisciplinary expertise. Our team requires not only top AI talent but also exceptional software developers, engineers, product designers, field deployment experts, and communicators.

We are headquartered in always-sunny Mission Viejo (Irvine adjacent), Southern California and have US based and global teammates.

Join us, shape the future, and be part of an exciting journey!

We celebrate diversity and are committed to creating an inclusive environment for all employees. Candidates and employees are always evaluated based on merit, qualifications, and performance. We will never discriminate on the basis of race, color, gender, national origin, ethnicity, veteran status, disability status, age, sexual orientation, gender identity, marital status, mental or physical disability, or any other legally protected status.

Skills mentioned

Frequently asked questions

Is the Technical Support Specialist (Japan) position at Field AI remote?

The Technical Support Specialist (Japan) role at Field AI does not have a confirmed remote arrangement in our data. Check the employer description for its work location.