Before you apply
Listed location: Bangalore, India
Work arrangement: onsite. A remote label does not confirm worldwide eligibility or visa sponsorship.
Read the employer’s description for qualifications, compensation and work eligibility. Confirm the position is still open on the application page.
Job description supplied by Glean; category and skill labels may be inferred. How our listings work · Report a problem
Job Description
- Support our commercial and corporate customers as their primary technical advisors— helping them design and implement Glean within their environment.
- Assist with onboarding data sources and integrations (e.g., SaaS apps, internal systems), including configuration, validation, and basic troubleshooting.
- Help build and maintain tools, scripts, and templates that make it easier for customers to integrate with Glean based on their business application stack.
- Participate in technical investigations: review logs, reproduce issues in test environments, and document findings so senior teammates and engineering can drive a fix.
- Collaborate with Customer Success, Delivery Excellence, AI Outcomes, Support, and Product to ensure customers have a smooth deployment and are set up for long-term success.
- Contribute to internal and customer-facing documentation, runbooks, and best practices so future teammates and customers can move faster.
- Join customer calls (shadowing at first, then leading parts of the conversation) to walk through technical setup, explain options, and capture requirements.
- Learn Glean’s platform in depth and gradually take on ownership of smaller customer workstreams and configurations.
- Bachelor’s degree in Computer Science, Computer Engineering, with a related technical field (or equivalent practical experience).
- 3-5 years of industry experience in software engineering, technical support, solutions engineering/architecture, professional services, or similar technical roles; internships, co-ops, or significant academic projects are a plus.
- Comfort in reading and writing code in at least one of: Python, Java, or Go (coursework, projects, or internships all count).
- Understanding of REST APIs and JSON, and interest in building or integrating APIs as part of real-world systems.
- Basic familiarity with cloud concepts (e.g., AWS, GCP, or Azure), Linux command line, and debugging techniques like log analysis or tracing requests — or a strong willingness to get hands-on quickly.
- Excited to learn about Enterprise AI, networking, security, and identity (SSO, SAML, OAuth) in enterprise environments over time.
- This role is hybrid (3-4 days a week in our Bangalore office)
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Frequently asked questions
Is the Associate Solutions Architect position at Glean remote?
The Associate Solutions Architect role at Glean does not have a confirmed remote arrangement in our data. Check the employer description for its work location.
What type of employment is the Associate Solutions Architect role?
Glean is hiring for a full-time Associate Solutions Architect position.
Which skills are mentioned for the Associate Solutions Architect job at Glean?
Detected skill labels include Python, AWS, GCP, Azure, Go, LLM, Java. Check the employer description to distinguish required skills from preferred experience.
How do I apply for the Associate Solutions Architect position at Glean?
You can apply for the Associate Solutions Architect role directly through Glean's official application link provided on this page.